I have been an Hotechpro customer, under various accounts, for about 7 years now, and couldn't be more satisfied. Over the years I have needed assistance with my domains and website accounts on many occasions (due to my own ignorance about how some things work), and I very quickly discovered that Hotechpro goes FAR above and beyond anything I would expect when it comes to customer service.
This is why I stick with hotechpro! My clients depend on me, and I depend on you guys. Life sometimes creates a break in the chain, but I am amazed - and so pleased - at how fast you guys responded and fixed that chain. I don't think any host can claim 100% uptime, but I'll give you guys 99.99% and it just doesn't get any better than that, in my humble opinion!